Accessibility statements

Great Yarmouth Borough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This Accessibility statement applies to websites Great Yarmouth Borough Council operate from its central content management platform, including its principal website at www.great-yarmouth.gov.uk, My Account, Have Your Say, Planning, Town Hall Events and Funeral Services.

Great Yarmouth Borough Council is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This Accessibility statement applies to OPENPortal, the Great Yarmouth Borough Council's bills and benefits system at openportal.great-yarmouth.gov.uk.

Many Council services are provided by Norfolk County Council rather than Great Yarmouth Borough Council, and we will link across to relevant service pages on their websites - this is a link to their accessibility statement area.

We use the Soprano chatbot to handle live conversations with customer services staff. This is a link to their comment on the accessibility features of their client.